*Please state your STUDENTS NAME and MONTH OF TRAINING in the notes/comments section when you order. This will be written out onto your certificate before being sent out. If you do not supply this information there may be a delay in getting your order to you*
We cannot re-do certificates for any spelling errors or change of training dates.
All certificates are done on high quality hard back photo paper with a gloss finish.
Fast delivery All our orders are processed within 24 hours Monday to Friday
We have a no questions asked 14 Days return policy for a full refund*
Friendly experienced phone support without any wait times 0800 334 5373
Royal Mail Tracked 24 (1-2 working days) £3.99
Free UK postage for orders over £125
UK includes the Isle of Man, Guernsey and Jersey.
Shipping £19.99 with DHL Express and usually takes 3 - 4 working days. This is a fully tracked express service.
FREE DHL Shipping for US orders over £125.
For the EU, shipping is calculated per area and is sent with with DHL Express.
This usually takes 3 - 4 working days. This is a fully tracked express service.
We ship worldwide, shipping is calculated at checkout and shipped with DHL Express shipping*
*Terms and conditions apply
Are all your products Vegan?
Yes our whole product range is vegan and cruelty free.
Can I buy your professional range?
If you are a trained therapist you can purchase our professional products. You do not have to be trained with The London Brow Company, however do need to be professionally trained with a recognised qualification.
Where do you Deliver?
We deliver worldwide. For full details see our Shipping Policies.
Do you offer free shipping?
Free next day shipping on all orders over £125 for UK and USA customers.
For more answers to your questions click on our Q&A bubble at the bottom of your screen.