A parent or guardian’s permission does not automatically make a treatment suitable for a client under 16. Before confirming an appointment, check the age guidance for every product you plan to use, your insurance policy and any requirements that apply to the treatment.
For professionals using London Brow Company products, the instructions for the exact products involved should always be part of your pre-booking checks.
Check the age guidance for every product
Before offering a treatment, read the instructions for each product you intend to use. London Brow Company’s current instructions identify the following products as unsuitable for clients under 16:
- Brow Lamination PRO
- Brow Lamination Lite
- Brow DUO
- Speed-Lift Lash Lift
- Hybrid Dye
- Brow Henna
A parent or guardian’s permission does not override a product’s age restriction. If the instructions say a product is not suitable for someone under 16, do not use it on them.
Do not assume that another product in the same category has the same age guidance. Check the instructions for the specific product before offering an alternative.
Check your insurance policy
Your insurance policy may set conditions for treating clients under 16. These could include written consent from a parent or guardian, their attendance during the appointment or particular consultation and record-keeping steps.
Contact your insurer before accepting the booking and ask them to confirm:
- Whether you are covered to treat clients under 16
- Which treatments are covered
- Whether a parent or guardian must attend or stay during the appointment
- Whether written consent is required
- What consultation and record-keeping requirements apply
- How long consent and treatment records should be kept
Keep a written record of the guidance your insurer gives you. If your policy changes, review your booking and consultation procedures too.
Follow the manufacturer’s instructions
Your insurer’s approval does not replace the product instructions. You need to follow both.
For each product, check:
- Minimum age guidance
- Patch-testing requirements and timing
- Contraindications
- Application and processing instructions
- Any additional precautions
Patch-test requirements can differ between products. Follow the instructions for the exact product you are using rather than applying one timing rule across your whole treatment menu.
If anything is unclear, contact London Brow Company or your educator before carrying out the treatment.
Make sure the young client understands and agrees
Where parental or guardian consent is required, obtain it in line with your insurer’s instructions. Also take time to explain the treatment directly to the young client in language they can understand.
Explain what the treatment involves, which products you plan to use, what they may feel, possible reactions or discomfort, and the aftercare they will need to follow. Give them time to ask questions and make sure they feel comfortable proceeding.
If the young client seems unsure, reluctant or pressured, pause the appointment. They should know they can change their mind or ask you to stop at any time.
What to record on the consultation form
If your insurer or professional requirements call for parental or guardian consent, make sure your consultation process records the information they require. Depending on your insurer’s guidance, this may include:
Young client’s details
- Full name and date of birth
- Contact details, where appropriate
- Relevant medical history, allergies, sensitivities and previous reactions
Parent or guardian’s details
- Full name and relationship to the young client
- Contact number
- Confirmation that they have provided the requested information
Treatment and consent
- Treatment name and description
- Products intended for use
- Confirmation that the treatment and possible reactions have been explained
- Parental or guardian permission, where required
- Parent or guardian’s signature and date
- The young client’s acknowledgement and agreement, where appropriate
Your form should also include the usual consultation questions, contraindication checks and patch-test records relevant to the treatment.
These are suggested record-keeping details, not a universal legal consent template. Check your insurer’s requirements before changing your existing forms.
Follow the correct patch-testing procedure
If a product requires a patch test, follow its specific instructions for timing, preparation and application. Record the result in the client’s consultation or treatment record, in line with your insurer’s requirements and the manufacturer’s guidance.
A negative patch-test result cannot guarantee that an allergic reaction will not occur. It also does not make a product suitable for someone below its stated minimum age.
Never use a patch test as a reason to proceed with a treatment that the manufacturer does not permit for that age group.
Check local requirements
Requirements may vary depending on the treatment and where your business operates. Local council licensing conditions may apply, so check with your local council or relevant professional body if you are unsure whether additional conditions affect your services.
Your pre-booking checklist
Before confirming an appointment for a client under 16, check that you have:
- Checked the age guidance for every product involved
- Confirmed with your insurer that the treatment is covered
- Checked whether written parental or guardian consent is required
- Confirmed whether a parent or guardian must attend
- Reviewed the client’s consultation details and relevant medical history
- Followed the patch-testing procedure for each product
- Explained the treatment and made sure the young client is comfortable and willing to proceed
- Completed and retained the required consent and consultation records
Good client care starts before the appointment. If you are unsure about a product, your insurance cover or a local requirement, pause and check before confirming the treatment.