Mobile App Privacy Policy

Your privacy is paramount to us! This Privacy Policy details the handling of personal information when you visit or make a purchase from https://londonbrowcompany.com.

Definitions:

• You/Your/Yours/User: Refers to the person, entity, or organization utilizing our site.
• We/Us/Our: Pertains to The London Brow Company and its subsidiaries and affiliates.
• Site: Encompasses https://londonbrowcompany.com and its Android and iOS mobile apps.

This policy is governed by our Terms of Service.

For inquiries or requests related to personal data processing, please reach out to us at privacy@londonbrowcompany.com.

1. Information We Collect From You

We collect information you provide, necessary for fulfilling our contractual obligations and legal compliance:

• Account Signup: Includes email, name, surname, phone, username, passwords, personal number, and address.
• Communication: Information from emails and other communications is collected to respond to your queries, which may include accessing your purchase history.
• Payment Information: Financial details necessary for transactions, such as your card number, type, expiration, billing address, and tax information.
• Login Information: We collect login details when you access your account.

2. Automatically Collected Information

We automatically gather certain data when you interact with our site:

• Log Data and Device Information: Includes IP addresses, browser type, ISP, pages visited, operating system, and clickstream data.
• Tracking Technologies and Cookies: We use cookies and tracking technologies to collect information about your device and interaction with our site.
• Geo-location Data: Approximate location data is collected via your IP address.
• Usage Information: Collected through Google Analytics to monitor site interactions.

3. Use of Your Information

Your information is processed adhering to data protection principles for purposes such as account management, order processing, service improvement, legal compliance, and support.

4. Direct Marketing

We may use your contact details for marketing. You can withdraw consent anytime by updating your preferences or following the unsubscribe instructions provided.

5. Sharing Your Information

Your information may be shared with our mobile app provider Vajro, Shopify, and other third parties as required by law, for security, or during business transactions.

6. Cookies

Cookies enhance site usability. For cookie management, visit http://www.allaboutcookies.org/.

7. Sensitive Information

We do not collect sensitive personal information. Contact us if such data has been inadvertently collected.

8. Payment Security

Visit our privacy policy page for detailed information on how we handle payment security.

9. Third-Party Links

Our site may include links to other websites. We encourage reviewing their privacy policies.

10. Data Retention

We retain personal information as long as necessary to provide services and comply with legal obligations.

11. Security Measures

We implement security measures to protect your data, though no method is 100% secure.

12. Your Rights

You have rights to access, rectify, or erase your personal information. For requests, contact us.

13. Policy Application

This policy applies only to our services and not to third-party services.

14. Amendments

We may update this policy periodically and will notify you of significant changes.

15. Acceptance

By using our site, you consent to this Privacy Policy. If you disagree, please refrain from using our site.

16. Further Information

For more details about this policy, contact us at privacy@londonbrowcompany.com.