Running a salon isn’t just about delivering flawless brows or lashes – it’s also about what happens behind the scenes. If you find yourself drowning in admin or constantly chasing your tail, it might be time to review your systems.
At London Brow Pro, we know that solid salon systems aren’t a luxury – they’re a necessity. With the right foundations in place, you can run your business with ease, free up time, and focus on what you do best: creating beautiful results for your clients.
Here are five must-have systems every salon should have in place:
A reliable online booking system is essential for managing your appointments. It should allow clients to book 24/7, sync with your calendar, send confirmations and reminders, and reduce no-shows.
Look for:
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Automated text/email reminders
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Cancellation policies built-in
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Integration with your website or Instagram
Bonus tip: If you're training students, use the same system for course bookings to streamline your academy too.
Suggested tool: Try Fresha or Timely for user-friendly salon booking.
➡️ Explore our Brow Courses to pair your service offerings with top-tier training.
Don’t rely on Instagram DMs to run your salon! A proper communication system helps you keep track of enquiries, consultations, and follow-ups professionally.
Features to consider:
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Email marketing platform for newsletters and promos
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Chat widgets for your website
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Auto-replies and saved responses
Pro tip: Add digital consultation forms that clients can fill out before their appointment – it saves time and keeps records tidy.
➡️ Check out our Professional Consultation Forms ready-made for brow and lash treatments.
Knowing what’s on your shelves (and what’s running low) is key to running a profitable salon.
Your system should:
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Track inventory in real time
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Alert you to reorders
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Integrate with your POS (point of sale)
Pro tip: Keep a minimum stock level for your most-used items, and create a monthly stock check routine.
➡️ Shop Professional Brow and Lash Supplies to restock your essentials.
Managing your money shouldn't be overwhelming. Whether you're solo or managing a team, your financial system should be clear, simple, and automated.
Look for systems that:
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Track income and expenses
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Generate invoices and receipts
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Link to your bank and accountant
Popular tools: QuickBooks, Xero or Wave for beginners.
Marketing your salon consistently can be time-consuming – unless you have a plan in place.
Create a system for:
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Weekly content planning
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Scheduled posts across platforms
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Collecting client reviews and before/after photos
Use: Tools like Canva, Later, or our very own Beauty Business Base to simplify your content creation.
➡️ Learn how to grow your salon business with more expert tips from the London Brow Pro blog.
Your salon should work for you, not the other way around. Putting these five systems in place will save you hours every week, reduce stress, and give you more space to grow your business with confidence.
Need help getting started? Our Business Courses and business tools are here to support every step of your salon success journey.